I've been commissioner now for a little over three years within the Office of the Auditor General, and it troubles me that had I been commissioner seven years ago when our office last looked at this issue, I would be saying some of the same things then as I'm saying now. There's been a lack of progress, considering that we audited this issue back in 2016 and that it's now just over seven years later.
There have been some improvements. There have been some investments in information technology. The most significant improvement was the creation of the policy that was promised after our audit, but, as we set out in our report, the implementation of the policy is still lacking, as well as the resources to implement it.
It is disappointing that many of the findings we made seven years ago still hold true today.