I'm sorry for interrupting you, but when you're talking about this system and your audit of the system...is this a paper-based system or do you actually go to the plant floor to verify?
For instance, if someone says, “I read Catherine Airth's name four times because it was written there four times”—sorry for using your name, Ms. Airth—did you actually go down and see that it was written four times? Is that a report that you've verified, in that yes, we have a report, and it's taken as such? Or if it was written only three times and it was a deviation because it should have been written four times, and you ask them to comply with the report so that it is four times, is that a paper-based system or is that something you actually physically go out and look at when you see deviations?