Thank you, Madam Chair, and thank you, Ms. Greene, for coming today.
I have a somewhat opposite opinion from my colleague to whom you were just speaking. I'm fairly new here, but we have witnesses to a number of events and there's usually a plethora of people to whom they pass the buck. I appreciate that you're sitting at a table here and taking complete responsibility for the organization you represent. I commend you for that.
I have two questions, and they're similar to what I asked the union representatives we saw a couple of weeks ago. I did a little research on other issues with Canada Post, and one was absenteeism. I think you did a very fine job in your opening statement indicating that you're in a very competitive business environment and productivity can make the difference between profitability and non-profitability. When I looked at it, the information we got from Canada Post--it came from your HR group--was that in absenteeism you're averaging 15.5 days per year.
I think it goes to Ms. Nash's point, probably, that some of that is due to this large injury reporting you're getting. But your numbers are even higher than construction, which I think would probably have more likelihood of injury.
Do you have any comment, first of all, on why there's such a high absentee rate at the post office, and, second, what do you think you're going to be able to do about it?