I had suggested to Monsieur Ouellette at a similar meeting that instead of delivering mail to most of the homes, with new construction not getting home delivery or door-to-door delivery as a result, he consider delivering mail three days a week: Monday, Wednesday, Friday in my area, and Tuesday, Thursday, Saturday in his area. I don't need mail everyday any more. Before there was a stack of mail everyday, but as you've mentioned in your presentation, there is less and less mail, and there's going to be even less yet. I think it's unfair that I should receive mail at the door and a person who is building their $3 million home very close by does not get home delivery. I'm not asking for an answer, but I'm hoping that senior management is discussing this, because I think it's a good way to serve all Canadians.
The major point I have is that in your presentation, you use “I” an awful lot. I sense in my contact with Canada Post that it's very centralized, very top controlled—almost like the Prime Minister's Office.