There we go.
Thank you, Madam Chair, and I will keep it short.
I have a few issues, but I'll stick to this one, because of my thought that your operation is very centralized in your office; there are no decisions made locally. That explains why Mr. Warkentin asked you to investigate a situation in a small rural post office, because you're sitting alone at the table. It's the first time in 13 years that I have had a person of your position come without senior officials.
In answering my earlier question, you offered an apology to me for the situation in my riding. I didn't suffer because of it. My mail came to my home, because I live in a different area. So I would ask if you would send an apology, in writing, to the 220 families, instead of apologizing to me. It would make them very happy to receive an apology from the chief executive officer.