That is correct. There was an error regarding the volume of work in the request for proposals. When they are relocated, some people keep their house and require a property manager. Their request for proposals said that 7,200 people a year required property management services. A number of companies challenged this figure—they said that there were anomalies and inconsistencies in the request, that the figure was too high and so forth. At any rate, the figure was never substantiated; it was simply provided by Public Works and Government Services Canada.
The actual demand for property management services stood at 180 requests over a 6-year period; an average of 30 per year rather than 7,200. The company that had the previous contract was, obviously, aware of the actual demand and submitted a very low bid, while the other asked for millions of dollars. We would need to do some calculations to work out what the difference would have been, but suffice it to say that the process was unfair because the company that had the previous contract was aware of the actual level of demand. The department did not review the figure, even when it was challenged by potential contractors.