In fact, our new strategy is to take our information sessions on the road. Beginning April 1st, we will be holding clinics in the ridings with the most applications. Not all MPs provide the services, but for those who do, we will be providing them with better support.
The same is true for remote regions in the north, where applications might even be processed on-site at the clinic, so that people do not have to travel.
We are looking at all the options, though they may be few in number, to make it easier to provide good service. I think that we are now prepared to offer what I call an asymmetric service, which means that infrastructure is good, but if we cannot offer the service, there may be other ways to do it. We need to go where people are and try to provide them with the best possible service.