I don't like to use the word “crisis” at all with the system we have; it's just that we have a change to what we're used to, and we're not used to the rate of departure we're now seeing. Although relative to everyone else it's pretty small, we're not used to it. Of course, because people go for their careers, it's doubled in the executive ranks, and the system needs to turn to managing that in terms of getting people ready, getting the replacements, getting the succession, getting the transfer of knowledge.
On March 22nd, 2007. See this statement in context.