Thank you very much.
We see this journey as a five- to seven-year journey. I'll use your words, the “dog's breakfast”. It takes time to undo that. This is a result of departments working over many years in what we call a vertical way. Now what we're trying to do is work in a horizontal way. I have organizations, and we spend a lot of time working with departments to show them the benefits of doing work horizontally. What I call the IT utility, that horizontal work around desktops and your BlackBerrys and that type of stuff, doesn't need to be department-specific. It can be a utility across all of government.