This comes back to my first point of the split between the services of property management and asset management. Hiring a property manager is easy; you already have one. Making the important decisions on where the money gets spent and why is the real key issue, and that's where asset management, the owner of the building, makes those key decisions, and I think that's where there is a breakdown in communication in the ownership and management of the government buildings. The people who are ultimately making the decisions on what to spend and how much to spend, and how efficient a quote is to repair something, that's where the challenge is. So retaining ownership and simply hiring property management doesn't achieve the real objective of having good solid decisions on how the building gets truly operated and managed.
On May 29th, 2007. See this statement in context.