The testing is one thing, and they have to address what they want to get in. If they want to get people with the qualities and who could be trained to do the job, they could do that if they really wanted to do it, but that does not fix the problem. One of the basic issues is not that they can't get people. They can't get people to stay because they refuse to address appropriately the classification structure within this group and in the entire group.
On June 7th, 2007. See this statement in context.