Thank you.
Mr. Marshall, you can only make intelligent decisions if you have proper information. The Auditor General has reported that basically your department spends $50 million a year on system information and management material, and yet it's cumbersome. It does not give you the information that you need to be able to adequately perform your duty.
I see that you have undertaken some efforts for improvements, but this, to me, appears just to be tinkering. Why has your department--and this has been an ongoing problem for years--not really had achievable results with this? Have you not had the budget to make the proper changes to a system of reporting so your managers can make good decisions? Or has it been an in-house decision that it's just not a priority?