It's just that at times over the years, I've seen decisions taken to locate call centres in places like Mississauga, where the vacancy rate is nil. The cost of locating that particular function there is not exactly the best economic decision. So I wonder how these decisions are actually arrived at. Does anybody overview them to say that perhaps it would be better if that function were housed somewhere else? I've noticed that happening on and on in a number of areas, so I felt that there really wasn't much of an overall plan.
On June 1st, 2006. See this statement in context.