I'm not suggesting comfort issues; I'm talking about issues that might be safety concerns. I have great respect for people who go out in snowstorms to deliver mail. I'm wondering if people are going to be more aware that these are unsafe situations, and if we're going to have more and more complaints and more and more communities going to centralized boxes.
What is the balancing act, and what is the union going to do to prepare itself for this inevitable balancing act?