--literally, we've had this form of delivery, and yet I've never heard a complaint similar in nature to this from anybody I've ever talked to, nor have I heard of one being reported. All of a sudden there is unionization, which means when we have a complaint we have a problem. The optics of this do not put the union in a good light. That's a reality. Could you just give me a response to that?
On June 6th, 2006. See this statement in context.