Those were done to study the level of service and to know if it was achieved. That's very important. When I was a manager, in my previous life, I wanted to know those things. My counterpart had to be informed if I wanted to tell him that we wanted to improve the level of service and if I believed that our workers, unionized or not, were not performing well enough. So, you're not aware of those.
At the same committee meeting, there was another very relevant question relating to equal treatment at the Quebec City sorting plant. Someone asked Mrs. Greene if she thought that there should be fairness of treatment between all the regions, whether they be the Maritimes, the West, Quebec or Ontario. Mrs. Greene answered that equal treatment had nothing to do with managing an organization such as Canada Post. What's your opinion? Do you think it's an important criterion that should be taken into account? Your answer can be very short. I don't need a long answer.