I was getting to complaints. I'm going to talk about the matter of duplication, since you referred to it first. Nothing will prevent Ms. Fraser from looking into the department or any given sector. As for complaints, there are already tribunals for that purpose. The fact remains that this person will be able to help and advise suppliers who feel they have been harmed or claim should have won their case. You'll be able to hear their complaints and, in certain cases, immediately resolve the matter by directing those people to the appropriate remedies.
On June 8th, 2006. See this statement in context.