Actually, we didn't get that they were looking at centralization of compensation services. In fact, when the question was asked about Matane, the development of a team in Matane, it was clearly stated that it was not decentralization but just locating a hybrid team elsewhere.
In the compensation community we've been very involved in service delivery models, because it has a huge impact on how we provide service. Some departments attempted to go to things like single discipline, where they broke up the team and went to full-blown call centres. It's interesting to note that they were the ones that ended up with the biggest backlogs.