What we do--and there are some cases where we have actually removed the delegations and people aren't allowed to do any of their staffing--is we look to see if they have the policy framework in place. The answer was yes. Do they have plans in place? The answer was yes, they did now have plans in place. Do they have a service provider and are they clear on the relationship with the service provider? They were not, but they have that now in place. Then we looked at the specific transactions and we were not happy with those transactions. They agree there are problems; they've committed to correcting them. Now we're going to watch to make sure they're following through on their commitments.
Mary, do you want to add to that?