I think you've answered my concern in that you do have a system in place to make the decision. It's not just a matter of, well, this person doesn't look credible or something very superficial.
You mentioned as well in your report that your office is now fully operational. I think I heard you say you've had roughly 200 inquiries and 80 processed. Of those 200, were the other 120 in other departments, or were some of them actually rejected on the basis of this good faith, bad faith scenario?