Okay, thank you. I'm glad you're making serious progress and I thank you for that information.
One bit of difficulty we all face here.... And here's where I'm thankful for the new office located up in Mr. Holland's riding, as I'm only a couple of hours away. Mr. Angus of course has a whole different situation with problems with regard to this. The difficulty we all face is of course the location of an urgent service or service that has a high demand.
We all have circumstances and situations where people unexpectedly need passports. That's where sometimes 15, 20, 30 days, or whatever is not acceptable for a variety of real problems and circumstances. In this particular case, the people come to us and we just send them in directly--it's only a couple of hours away--and they get the excellent service they need. They have their passport in a very few days, which is tremendous. But there are many members and many areas across this country where that is geographically impossible without an unbelievable cost.
How do you see us trying to find some way to alleviate these urgent situations? Do you have a potential fallback mechanism so a lot of remote and rural areas can deal with these urgent problems?