Madam Chair, the service we had with Service Ontario was a pilot that was implemented and launched a couple of years ago. We reviewed that program for security reasons and for efficiency reasons. The mail is always an available option, and, as I said, the processing time for mailing applications as we speak is the same as it is for walk-in offices.
We understand that in the past, people found it difficult to wait for extensive periods of time before receiving a passport; we acknowledged the problem we had and we tried to fix it by increasing our capacity. That is always an option open to Canadians. But as I said, the next phase of our strategy is to have more Service Canada offices providing the passport services, including expanded services, and we're hoping to have this as quickly as possible.