Thank you, Madam Chair.
Thanks to each of you for coming today.
It's pretty obvious we still have many challenges, and yet I want to acknowledge the great work that has been done in the past in terms of some of the simplifications, especially to the renewal application process and also to your guarantor policy. It seemed like a really good move, and we are hearing today that not only is it simplifying the process, it also actually increases your ability to check the validity of the person. I think that's good news for all Canadians.
Let me say, from a personal perspective, I have absolutely no complaints about Passport Canada. I am from Kitchener, and I have received a number of unsolicited thank-yous in my office for the work that Passport Canada does in my city. So I just want to balance that off with some of the concerns that I'm sure we will continue to hear for some time.
I have a question regarding the turnover as it relates to one of your 33 regional offices, compared with the Gatineau offices. Is there a large difference in terms of the turnover rates in one of your regional offices in contrast to the central office, percentage-wise?