The rejection rate for walk-in applications runs between 8% and 10%, generally, because of poor photos or lack of understanding of the documentation required. For mail-in applications, it runs between 20% and 24%, again primarily for photos and lack of documentation. It's much higher out of the United States.
We don't reject applications that have been submitted through MPs' offices. We hold those and contact the clients. But it still runs at about 8% to 10% in clients we have to contact again for more information.