Thank you, Madam Chair.
Good morning to everyone.
You listed the services provided to citizens. Generally speaking, the act of applying for a passport is quite a solemn matter. The citizen must provide pieces of identification because he or she must be identified, and these cards are important. The citizen therefore needs to be reassured about this matter. Your postal service provides very little security, unless the application is sent by priority post. There is the reception office, Service Canada and the clinics, but you forgot an important place: the MP's office.
My office received its 50,000th passport application. Last year, we received, verified and sent in a secure fashion 10,293 passport applications to Passport Canada. We responded to requests—