I'll move on from that. Thank you. That's very helpful.
Given that most of the interactions people are having with CRA are by telephone or increasingly over the Internet, and most people are filing electronically--I know you want to encourage people to do that because obviously it reduces your workload--can you tell me if you're thinking of any further strategies of moving into other more economically depressed regions, or what your plan is with respect to distribution of your workforce, the 44,000 employees you have?