Thank you.
Whenever we mention to our constituents who have a problem or a concern or a situation—and I've had a few on this, as I imagine most of my colleagues have—that we're bringing forward solutions, that we're going to fix this, that we've come in with a procurement officer and a department ombudsman and they are going to actually deal with this situation, most people roll their eyes and say, “That's fine. Here we are, we're going to get some solutions from our government years down the road”—in two, three, four, five, six, or ten years, and sometimes it's not even adopted.
Where are you and your department right now in terms of a state of readiness? When will you be able to proceed, and when will we be able to expect service out of your offices?