In the case of people who do not hire legal counsel, it depends on how much time they spend on their complaint. We are talking here about filling in a form, as you saw. The individual states the reasons for the complaint based on non-compliance with the criteria. The complaint is then referred to the tribunal. As I said in my remarks, very few hearings are public. Most cases are dealt with on paper. Is that adequate? You are asking me to make a value judgment, and that is rather difficult for me to do.
On May 29th, 2008. See this statement in context.