He is fairly new to PWGSC. He did come from Immigration prior to that, as far as we know. He was responsible for the global case management system, which is another large IT project that is not delivering what it should for the department and its clients.
The first time I met Mr. Poole was when he was working for Innovapost many, many years ago. I was trying to sell the services of my resources to him, but we never got any business there.