We are investigating great potential benefits for Canadian taxpayers. It's not just about the dollars; it's about the benefits of better IT security, better experiences for Canadian citizens. When they contact a call centre, those call centres should be able to talk to each other.
There are more benefits than just the dollars, and there is considerable research to show that these benefits are there. In the B.C. government they are talking about network services savings in the order of 22%. This is significant. It is worth continuing to investigate, to consult with industry, and to manage IT better.