I'm not intimately familiar with that side of it, but I'll tell you what I heard anecdotally, so that you can get that.
It was that this company produced this computer—and there is really no computer in the world that competes with it—and they brought it in. One of the departments said that they loved it and that it was exactly what they needed to reduce cost and reduce real estate space. They wanted to get one of these things in. They couldn't get one in on a trial, first, because doing so would have been perceived as favouring this company, and then you would have to allow everybody to bring in their equipment for a trial. The second point was that when they were asked to compete for it, there was no competition, so then they had to go back to other companies who could go out and try to piece this equipment together using other people's products to try to make something that looked similar. Making that happen would take well over a year.