What my members have been telling me is that they go to see a director general in charge of IT and they map out what needs to be done, and the director generals will know what to do.
I'll give you one example. I know one director general who wanted a $100 piece of software just to help him run a project. It took him five months to get that $100 piece of software because he had to go through levels of bureaucracy to get it. It actually delayed a multi-million-dollar project because that was the tool they were using to help manage the project.
He was so frustrated. I can probably still hear him screaming. But it was just incredible. And it was a clerk who held him up, who read a policy and said, “This is how I believe the policy should be interpreted.” What he ended up doing was just going and buying it himself and he used it personally, because it took so long to get this thing done.