My sense is that we are in the process of going through a very large change with the expectation of how departments are managed. We are still very much in a transition. Many managers are looking for some way to solve their problems of today, right now, and they go as fast as they can. They may meet short-term needs, but they are not meeting organizational long-term needs, which is not healthy for the public service.
On June 18th, 2009. See this statement in context.