We are very concerned, when there is employment and entry into the public service, for sure, and other jobs that are promotions, that there is a process followed that is transparent and rigorous. This means that we expect the requirements of the job to be assessed, that if you're telling us you're looking for a person with particular skills, there is an assessment of those skills.
So “unsatisfactory” means that we found nothing to indicate that there was any effort to make that assessment, or that what we saw in the files even questioned whether the assessment was thoroughly done.
Jean, did you want to add to that?