The difficulty with any department, as it is for any company or anybody who's considering buying into a network or into the provision of a service without seeing the full scope of it, without knowing the full costs, is that it's tough to say, yes, we're going to buy into it. So as it relates to Secure Channel, many of the departments said, “Well, we thought it was going to provide a different service than it did, and in the end it's costing us more than what we thought.”
Do we have some assurance that those issues are going to be resolved, so that when a large service is being contemplated, such as a GENS, there is a costing, there is a commitment from the different departments, and the commitment is based on information that can be related to what the end result or the end service is?
Do we have some assurance that Secure Channel, which is only being utilized at 50%, which isn't a cost-recovery model, won't be replicated in other technology services?