Thank you, Madam Chair.
I'd like to thank our guest for being here today.
I must say that it is exceptionally refreshing to hear your kind of commentary. From what I've heard you say, Mr. Minto--you and your colleagues--this collaborative and collegial approach is one that I think we could all take lessons in, both at committee and in the House, and also in much of the administration of government. It's certainly something that I would encourage all of us to listen to and hear loud and clear. I salute you and I honour the whole thoughtful approach you take. I think it's terrific.
So please, let me say firstly, that I give my compliments to you, your colleagues, and all of your staff. I think what you've done in a fairly short period of time is very significant. I hope it becomes a model for how all of us pay attention to how government should work at all levels. Again, I give you my sincere compliments, and I quite mean that.
There are a couple of things I want to clarify in my mind and I have some other questions as well. I know that Madam Bourgeois made a very important comment about one formal investigation thus far. You're going to have complaints and concerns expressed. You say that you don't negotiate, but that you facilitate. Can you talk more about your alternative dispute resolution system and how you deal with that, please?