Thank you for your question.
I plan to ask Mr. Lemaire to provide more details about the kind of support that we are now providing to departments.
I should clarify my remarks on planning. I have been critical in the past. As you said, I have had problems on the planning side. But at the time, the problem was not the plans themselves, but rather the lack of plans. Now, although we do have human resources plans, their content is questionable. Having a plan is not enough. The plan must be integrated into the organization's business plan. It must include targets for staffing positions. The work force and the organization have to be analysed. This year, my comments relate to the content of the plans. That is an improvement, because at least now we have some plans. However, we do have to take a closer look at what the plans contain.
The Public Service Commission is not responsible for providing training, but, as my colleague will tell you, we do play a role. I should add that the Clerk is just as concerned with planning and training plans. He has established an advisory committee that has just completed a report that contains many examples of best practices. That could be very useful. He has also set objectives for all departments, in so far as training plans are concerned. Donald might have more information to give you on the kind of support we provide.