In response to the comment, again, I agree that there is a 30-day window that was anticipated by the law to be able to respond to these requests. Unfortunately, many of the files that come to PCO are quite complex. They involve security. They may involve solicitor-client privilege. When you have documents that have to be reviewed by several departments, it takes quite an extensive period of time to do that review.
We also are very mindful of trying to establish a reasonable time for the extensions. And we get back to the people who are asking for the access requests to explain the amount of time it's going to take. We want to be realistic. There's no point in telling them that we're going to get it back in 100 days when in fact we know that it's going to take longer. We try to be as ethical as we can be in giving people an understanding of when they might expect a response.