Evidence of meeting #54 for Government Operations and Estimates in the 40th Parliament, 3rd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was advertising.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Anne Marie Smart  Assistant Secretary to the Cabinet, Communications and Consultations, Privy Council Office
Louise de Jourdan  Director, Advertising Coordination and Partnerships, Department of Public Works and Government Services
Mark Perlman  Acting Assistant Deputy Minister, Consulting, Information and Shared Services Branch, Department of Public Works and Government Services
Monique Lebel-Ducharme  Assistant Secretary, Strategic Communications and Ministerial Affairs, Treasury Board Secretariat

11:45 a.m.

Assistant Secretary, Strategic Communications and Ministerial Affairs, Treasury Board Secretariat

Monique Lebel-Ducharme

That policy covers how documents must be identified.

11:45 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

Yes.

11:45 a.m.

Assistant Secretary, Strategic Communications and Ministerial Affairs, Treasury Board Secretariat

Monique Lebel-Ducharme

It does not govern the content of a document, but rather how it is identified. You will notice that every news release issued by the public service or by a federal department is subject to the Communications Policy of the Government of Canada and the Federal Identity Program Policy. It bears two identifying features: the standard signature, which is the flag symbol with the institution's name—the department or the Government of Canada—and in the lower right....

11:45 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

Yes, we know. That is what I said.

11:45 a.m.

Assistant Secretary, Strategic Communications and Ministerial Affairs, Treasury Board Secretariat

Monique Lebel-Ducharme

Yes, but there is nothing in either one of those policies that governs what a document can say, from a content standpoint.

11:45 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

Precisely. For instance, who writes the content that appears on the Web site for Canada's economic action plan? Who writes the content?

11:45 a.m.

Assistant Secretary to the Cabinet, Communications and Consultations, Privy Council Office

Anne Marie Smart

Most of the time the text is drafted by departments and submitted to the minister's office. If there's a change--in my years at the Privy Council Office I've seen “Canada's new government” and “the Harper government”--it's made at the political level.

11:45 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

The departments prepare the content.

11:45 a.m.

Assistant Secretary to the Cabinet, Communications and Consultations, Privy Council Office

11:45 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

I noticed a few things on the Web site for Canada's economic action plan that do not, in my view, have anything to do with the economic action plan. I can submit them to the committee, Mr. Chair, if you would like.

When the purpose of a Web site is to promote programs aimed at helping Canadians, I find it rather odd to see the site promoting the Prime Minister, the finance minister, the industry minister, the minister of this or the minister of that. I find that rather peculiar.

I see you cannot respond. But could you provide the committee with the breakdown by province of the Government of Canada's advertising expenditures for the past year? How much did the Government of Canada spend in each province? I do not want the numbers for each region, but for each province.

My next question picks up on what my colleague was saying. When there is a government action plan and you decide on a given advertising project, you need to have plans and criteria. Could you please provide the committee with the criteria you are told to give priority to? Is it the information aimed at Canadians or the promotion of the federal identity? I want to know.

My last question is how do we rank against other countries when it comes to advertising spending? Do you have enough money to work with, or are we among the biggest spenders?

11:50 a.m.

Director, Advertising Coordination and Partnerships, Department of Public Works and Government Services

Louise de Jourdan

Could you please repeat the last question?

11:50 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

Yes.

March 10th, 2011 / 11:50 a.m.

Director, Advertising Coordination and Partnerships, Department of Public Works and Government Services

Louise de Jourdan

Did you ask where we rank against other countries?

11:50 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

Yes. Internationally, where do we stand?

11:50 a.m.

Liberal

The Chair Liberal John McKay

Merci.

11:50 a.m.

Bloc

Diane Bourgeois Bloc Terrebonne—Blainville, QC

Thank you, Mr. Chair.

11:50 a.m.

Liberal

The Chair Liberal John McKay

Mr. Holder.

11:50 a.m.

Conservative

Ed Holder Conservative London West, ON

Thank you very much, Chair.

I wish to thank our guests for.... Oh, excuse me.

11:50 a.m.

Liberal

The Chair Liberal John McKay

We had Mr. Gourde down. Is it Mr. Gourde or Mr. Holder?

11:50 a.m.

Conservative

Jacques Gourde Conservative Lotbinière—Chutes-de-la-Chaudière, QC

I will begin, but I will be sharing my time with my colleague.

11:50 a.m.

Liberal

The Chair Liberal John McKay

Pardon me.

11:50 a.m.

Conservative

Jacques Gourde Conservative Lotbinière—Chutes-de-la-Chaudière, QC

I want to thank the witnesses for being here.

As you can see, everyone agrees that Government of Canada advertising should be used to promote Government of Canada services.

During the H1N1 crisis, for instance, and the campaign aimed at educating people on the importance of getting vaccinated, did the results show that the campaign was effective at teaching Canadians about the need to get vaccinated? To what extent did the money spent help prevent a Canadian pandemic?

11:50 a.m.

Assistant Secretary to the Cabinet, Communications and Consultations, Privy Council Office

Anne Marie Smart

The H1N1 campaign is an excellent example of an issue that arose very quickly. It was a global pandemic, and there were many issues around whether or not to be vaccinated, or whether it was safe.

We did a number of ads stressing the importance of being vaccinated. If you remember the ads, we also urged people to wash their hands frequently. Dr. David Butler-Jones, who's head of the agency, also showed people how to cough into their sleeves. It is extremely important for informing people, making them aware, and changing behaviour. That's an excellent example.

11:50 a.m.

Conservative

Jacques Gourde Conservative Lotbinière—Chutes-de-la-Chaudière, QC

You agree, then, that the government campaign certainly helped save lives in Canada.

11:50 a.m.

Assistant Secretary to the Cabinet, Communications and Consultations, Privy Council Office

Anne Marie Smart

I wouldn't be able to go that far, but I'd change behaviour. Dr. David Butler-Jones has told us he recognizes Canadians when he travels because we cough into our sleeves. So he feels he has changed behaviour that way. I can't say it has gone as far as saving lives, but it's certainly important to inform people. I see that as the key priority.