This has been something we've been hearing about quite a bit in the last couple of years in particular, that often we're finding small businesses are being rejected right off the start because they are not able to come in at the lowest cost. But what's not being factored into the decision-making are the other factors, such as reputation, reliability, quality of service, after-sales service, and things like this that could potentially make it in the long run actually cheaper for the government to go with a slightly higher-cost contract.
Small businesses are often not necessarily competitive on cost because of their smaller economies of scale, but they can be competitive on value, and that's simply what we're trying to understand, if there's a way that we can better measure that. I think it does probably change from commodity to commodity and from service to service, and we need to sort of look at it for each one. But I think it's something that is important to recognize when trying to look at contracts. And it seems to us anecdotally that we are hearing more that small businesses are feeling shut out of the process, because it really comes down now to lowest cost, and that's the only factor that is being determined as to who gets the final contracts.