Thank you for being here, and thank you for your work. It's of immense value to us.
I have two principal concerns that I'll address today. One of them is the capacity to actually offer services to Canadians in a certain context—but I'll come back to that later.
Right now I'd like to address the part of the report that talks about patronage appointments. What worries me is the lack of clarity in the report on our being able to measure and handle this issue.
You mention in the report that 37% of people indicated they weren't aware of their rights and responsibilities with regard to political involvement. I'm familiar with part 7 of the Public Service Employment Act, but wonder if you could speak to whether or not it's an issue with the act itself, or if it is a simple issue of awareness.
I might have some sub questions.