Great.
Perhaps this is a segue to my next question. As members of Parliament we often hear from constituents in our riding, often to help with issues or concerns relating to the federal government. Last week I received a compliment from a constituent about the service they received from the Service Canada office on Weber Street in Waterloo. A constituent went in to apply for a social insurance number, a card for his 16-year-old daughter, and he was very impressed with the service he received. It was fast, friendly, quick. I wanted to pass that along to you, first.
Second, this is customer service, and improving customer service is a process of continuous improvement. How is HRSDC working to enhance customer service at Service Canada offices across the country?