I feel we've started out slowly on this. Personally, I'm an engineer, and we like to plan things. We say that when you fail at the plan it's planning to fail.
As an organization, we haven't had access to any of those planning documents, if they exist. When we came in to work with Shared Services, we were basically told that we're going to develop all of these plans. This was when we were talking to the management. Did the plans exist? If they don't exist, then how do you know that you can reach your outcomes in terms of savings? I think it's gotten off to a very slow and rickety, rocky start if it's looking at saving the kind of money that the government's expecting it to save.