I also want to follow up on another comment you made.
You didn't make this comment, but I've heard this in other places: “Culture eats strategy for breakfast.” You referenced the culture of an organization and the need to attend to it and to communicate it. I'm wondering when you think about the need for a shift in culture....
You also said that SSC must be able to build a team for success. I just want to give you an opportunity to comment further on that, and perhaps describe for us how an organize like SSC would start to build a team for success, paying attention to the culture or the need to shift the culture.