Again, we were not engaged to comment on the competency of IT professionals in the Government of Canada. We acknowledge that human resources are a critical component of IT service delivery, and that any time you make a transformational program or take up this type of journey, it's critical that you involve those folks who are affected by it. We strongly recommend in our report that you should have a human resources plan to address that requirement.
On February 13th, 2012. See this statement in context.