The delivery of some of the infrastructure services that are being commoditized and are becoming a utility is really an output-based kind of analysis. To us, to come to a conclusion that says this could be done more effectively in the private sector from a service delivery perspective and more efficiently from a cost perspective is relatively independent of the actual skills analysis. We have benchmarks to show that's the case. We think you do not necessarily need to do a skills analysis in the specific areas—for example, server management—to be able to say that could be done more effectively or efficiently in one area or another. That's part of the benchmarking methodology we have in the appendix.
On February 13th, 2012. See this statement in context.