I haven't looked at the way other governments do it, but I'm certainly more familiar with how business collects intelligence, and its use of technology is extensive. Certainly I have to believe that you could just transfer over some of those principles and applications, but again I say it's not simply automating the print-based material; it's allowing Canadians to go online and look at data and be able to come up with extraction analytical tools that can tell them what they want to know, as the other witness was talking about.
How many people work at DND? How much does HRSDC spend on information technology? You can't get that out of the existing documents with a 24-hour day. There just isn't enough time to mine at that level, because it's almost as if you're buried in information. There has to be a way to get around that, and I think you can look to the private sector and other governments to see what approaches they're using.
I don't know if there is a timeline on your study, but take your time. This is worth getting right.