The background behind the government's decision to create Shared Services was the recognition that it was time for the government to start to consider that a new model was necessary in order to support the entire government. That was a kind of underpinning that came forward at that time.
It was based on the fact that in the private sector and in some other governmental areas people had benefited from these large-scale approaches in terms of consolidation and approaches to doing things properly, but from an enterprise perspective as opposed to a subunit perspective of a corporation, for instance.
Basically, we're benefiting from the experiences of other companies. They've been through this. They've reached the end of their journeys. The results have been, by and large, quite positive.
We've spent quite a lot of time since our formation in reaching out to companies like HP, IBM, and others that have gone through the whole journey for their own operations in order to look at how they've done it and the approaches they have put forward. We are adopting the same types of project management approaches, their approaches to governance, and their approaches to organizing business cases going forward.
From that perspective, we're trying to get the benefit of all of those lessons that have been successful in the past. Plagiarism is a great thing.