I see. It comes back to haunt you, doesn't it.
Actually I do have one question I wouldn't mind adding, and thank you for suggesting that, Mike.
Are you concerned that there's a reluctance to come to the ombudsman for fear of reprisals? I take it you can't guarantee anonymity—you're trying to resolve an issue between a vendor and a supplier, who have to be identified. Is there a reluctance, is there a chill among the contracting community about coming forward, for fear of not being favourably considered the next time they come forward?