Thank you. Certainly, I may defer to my officials after some initial comments, if you don't mind.
Absolutely, an important part of government accountability and efficiency in delivering services is to continue to modernize the structure of our human resources. Our people are critical to delivering services, obviously, so we continue to look for ways to do that. Part of it is reviewing back office operations.
What I’ve found in government is that there are a number of stovepipe activities where you have an agency, you have a department, they have their payroll department and they have their IT service department. There's a myriad of agencies and departments, each with their own back office. Quite frankly, not all of that is necessary now. So we are looking to consolidate back offices. It has no impact on the services that are going to be delivered to Canadians, but it's just common sense that you don't need three dozen payroll departments, as an example.
Yes, part of that modernization takes a look at that aspect of it, as well as ensuring that we have the right tools for managers to manage. We ensure that the expectations on the public servant are crystal clear so that he or she can meet and hopefully exceed performance.... That's our aspiration for those people as they develop their careers as well. It's a combination of things, in my mind.
Madam Baltacioglu, would you like to say a few words?